Tell us the same day, and preserve what will be asked for later. That usually means the written incident report, the point-of-sale record for the tab or table, the names of the servers on shift, and their RBS certification records. Get the witness details, and pull the video before it overwrites itself, since many systems hold only days. Do not discuss fault with a patron or an investigator on the spot. An ABC investigation can run alongside a civil claim and follows its own process. We report the claim to the carrier, and the carrier decides coverage and directs the defense.
Related FAQs
Because claims can still be filed and need a defense, the obviously intoxicated minor exception and certain assault or over-service claims can still reach your business, and venues, landlords, ...
Serving any minor, or an obviously intoxicated person of any age, is a criminal and Alcoholic Beverage Control (ABC) licensing violation, separate from any civil suit. California also requires ...
Yes, exposure can arise even from occasional service. Host and special-event options may fit, and we can walk you through them.
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