Stop, document, and call us before anything is repaired. Photograph the vehicle where it sits, and keep the repair order, the technician’s notes, the parts invoices, the key or valet log, and the camera footage before it overwrites. Note who moved the car last and why. Do not authorize repairs or promise a customer that you will cover it, because that can commit you ahead of the coverage decision. Tell the customer you are reporting it, and let us take the claim to the carrier from there.
Related FAQs
Typically not. Tools and equipment are usually addressed under other coverages we can review with you.
It generally refers to vehicles a customer has left with you. Garagekeepers is designed to respond when those vehicles are damaged while in your care.
Many auto businesses do, because they cover different exposures. We can help you decide based on how you operate.
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