Stop, document, and call us before anything is repaired. Photograph the vehicle where it sits, and keep the repair order, the technician’s notes, the parts invoices, the key or valet log, and the camera footage before it overwrites. Note who moved the car last and why. Do not authorize repairs or promise a customer that you will cover it, because that can commit you ahead of the coverage decision. Tell the customer you are reporting it, and let us report the claim from there.
Related FAQs
No. Garagekeepers covers customers’ vehicles, and garage liability covers injury and damage to others. Employee-owned tools are insured as a separate scheduled item on the property or inland marine ...
A customer’s vehicle is in your care, custody or control from the moment it is handed to you until it is returned. That means on the lift, in the ...
Yes, if customers leave vehicles with you. Garage liability answers for injury and damage arising from your operations, including the auto exposure. Garagekeepers answers for damage to the customers’ ...
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